
2024 Mission Report
Blue Shield of California’s Mission Report is an annual summary of our efforts to support our mission: to ensure all Californians have access to high-quality health care at an affordable price. In 2024, we introduced innovations that are transforming health care — Pharmacy Care Reimagined, Member Health Record and Prior Authorization Reimagined — and grew to serve 6 million members, more than ever before.

By staying focused on improving our members’ experience, while tackling affordability and advancing our strategic initiatives, we have a lot to be proud of.
Mike Stuart, Interim President and Chief Executive Officer

As a nonprofit, tax-paying health plan, Blue Shield is committed to reducing the cost of health care. We cap our net income at 2% of revenue and return anything above that to our customers and communities.

We are creating positive impact in the communities where we live and work.



